Frequently Asked Questions

All you need to know about Orasyo

Welcome to Orasyo's Frequently Asked Questions section! Here, you'll find 292 answers to commonly raised queries about our services, products, and more.

Whether you're seeking clarification on account features, troubleshooting tips, or general inquiries, this comprehensive resource is designed to provide you with the information you need.

Browse through our categorized FAQs to discover solutions and insights, empowering you to make the most of your experience with us.



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What is Orasyo?

Product and Technology

Who is Orasyo made for?

Product and Technology

What are the use cases applications?

Product and Technology

What is the learning curve? How long will it take me to get started with the platform?

Product and Technology

Is Orasyo an Artificial Intelligence tool?

Product and Technology

How many audio recordings can I make per month?

Product and Technology

How many video recordings can I make per month?

Product and Technology

How many screen recordings can I make per month?

Product and Technology

How many exports can I make per month?

Product and Technology

Is there a mobile app available for Orasyo?

Product and Technology

Does Orasyo offer cloud storage for recordings?

Product and Technology

Can I customize the settings for audio, video, and screen recordings?

Product and Technology

Are there any special requirements for internet speed or bandwidth when using Orasyo?

Product and Technology

What operating systems and browsers are compatible with Orasyo?

Product and Technology

Are there any restrictions on the types of content that can be recorded with Orasyo?

Product and Technology

Are there any restrictions on the usage of recordings created with Orasyo, such as licensing or copyright considerations?

Product and Technology

Are there any accessibility features available in Orasyo for users with disabilities?

Product and Technology

What formats are supported for exporting recordings?

Product and Technology

Does Orasyo offer any templates or presets for recording setups?

Product and Technology

Are there any limits on the number of projects or folders I can create in Orasyo?

Features and Functionality

Are there any restrictions on the file size of recordings in Orasyo?

Features and Functionality

Can I use Orasyo offline?

Features and Functionality

Can I backup my recordings?

Features and Functionality

Can I schedule automatic backups of recordings in Orasyo?

Features and Functionality

Can I import existing recordings into Orasyo for further editing or sharing?

Features and Functionality

Does Orasyo support live streaming capabilities?

Features and Functionality

Is there an option for batch processing or bulk export of recordings in Orasyo?

Features and Functionality

Can I password-protect or encrypt my recordings on Orasyo?

Features and Functionality

How frequently does Orasyo receive updates or new features?

Features and Functionality

Does Orasyo support multi-language transcription and captioning?

Features and Functionality

Can I add watermarks to my recordings with Orasyo?

Features and Functionality

Can I add branding to my recordings with Orasyo?

Features and Functionality

Can I control the quality settings for recordings in Orasyo?

Features and Functionality

Can I embed Orasyo recordings directly into websites or presentations?

Features and Functionality

Are there any limitations on the number of simultaneous recordings I can make with Orasyo?

Features and Functionality

Does Orasyo provide any tools for transcribing recordings into text?

Features and Functionality

Can I add interactive elements such as quizzes or surveys to my recordings with Orasyo?

Features and Functionality

Can I customize the branding and appearance of the Orasyo player for embedded recordings in websites?

Features and Functionality

Can I stream recordings directly to social media platforms using Orasyo?

Features and Functionality

Does Orasyo offer any special features for podcasting or audio broadcasting?

Features and Functionality

Can I add captions or subtitles to my recordings using Orasyo?

Features and Functionality

Can I use Orasyo on a desktop or laptop?

System Requirements

Can I use Orasyo on a tablet?

System Requirements

Can I use Orasyo on a phone?

System Requirements

Do I need a very powerful device to use Orasyo?

System Requirements

Can Orasyo run on both Windows, Linux and MacOS operating systems?

System Requirements

Does Orasyo require any specific web browser to function properly?

System Requirements

Is an internet connection always required to use Orasyo?

System Requirements

Are there any minimum internet speed requirements for using Orasyo efficiently?

System Requirements

Does Orasyo have any specific hardware requirements for optimal performance?

System Requirements

Can I access Orasyo from any location, or are there restrictions based on geographic regions?

System Requirements

Does Orasyo offer support for older versions of operating systems or browsers?

System Requirements

Is there a limit to the number of devices I can use Orasyo on simultaneously?

System Requirements

Do I need administrative privileges on my device to install and use Orasyo?

System Requirements

Does Orasyo require any additional software or plugins to be installed on my device?

System Requirements

Is Orasyo compatible with touchscreen devices?

System Requirements

Are there any specific graphics card requirements for using Orasyo?

System Requirements

Does Orasyo have any dependencies on third-party software or services?

System Requirements

Can Orasyo be accessed using virtual desktop infrastructure (VDI) environments?

System Requirements

Does Orasyo support high-resolution displays, such as 4K monitors?

System Requirements

Is there a limit to the number of tabs or windows I can have open while using Orasyo?

System Requirements

Does Orasyo have any specific requirements for RAM or memory allocation?

System Requirements

Can Orasyo be installed on a server for centralized access within my organization?

System Requirements

Are there any known conflicts between Orasyo and other software applications?

System Requirements

How do I create a user account on Orasyo?

User Account

How secured is my account?

User Account

Can I change my username or email associated with my account?

User Account

Is there a way to merge multiple user accounts into one?

User Account

Is there a limit on the number of users or devices I can use with Orasyo?

User Account

Can I transfer ownership of recordings to other users in Orasyo?

User Account

What is the restriction mode?

User Account

What is the recovery mode?

User Account

How can I delete my Orasyo account?

User Account

What permissions can I assign to different user roles within my account?

User Account

How can I reset my password if I forget it?

User Account

Is there an option to enable two-factor authentication for added security?

User Account

How do I manage user access and permissions for my organization's account?

User Account

Are there any restrictions on the type of characters allowed in passwords for Orasyo accounts?

User Account

Can I access my Orasyo account from multiple devices simultaneously?

User Account

What measures does Orasyo take to protect user privacy and data security?

User Account

How often does Orasyo perform security audits or updates to safeguard user accounts?

User Account

Is there a session timeout feature to automatically log out inactive users?

User Account

Can I set up alerts for suspicious account activity or unauthorized access attempts?

User Account

How does Orasyo handle account recovery in case of forgotten credentials or locked accounts?

User Account

Is there an option for users to export their account data or activity logs for auditing purposes?

User Account

Are there any specific browser requirements for accessing Orasyo user accounts?

User Account

Can I restrict access to certain features or sections of Orasyo based on user roles or permissions?

User Account

How does Orasyo ensure compliance with data protection regulations regarding user accounts and personal information?

User Account

Will my data be private and safe?

Security and Privacy

How secure is the storage and sharing of data on Orasyo?

Security and Privacy

Do you have SSL encryption?

Security and Privacy

Do you encrypt my password?

Security and Privacy

Do you use secured servers?

Security and Privacy

Do you use secured database?

Security and Privacy

Do you use secured payment processor?

Security and Privacy

Is two-factor authentication (2FA) available for added security?

Security and Privacy

How do you ensure compliance with industry security standards (e.g., GDPR, HIPAA)?

Security and Privacy

Can I control access levels for different users within my organization?

Security and Privacy

What measures do you have in place to prevent unauthorized access to sensitive data?

Security and Privacy

How often do you perform security audits and updates?

Security and Privacy

Do you offer end-to-end encryption for data transmission?

Security and Privacy

Can I set up custom security policies for my organization?

Security and Privacy

What protocols do you follow in case of a security breach?

Security and Privacy

Are there options for data backup and disaster recovery?

Security and Privacy

How do you handle data deletion requests and ensure complete removal?

Security and Privacy

Can I integrate Orasyo with third-party security tools or services?

Security and Privacy

What steps do you take to protect against malware and phishing attacks?

Security and Privacy

Do you provide audit logs for user activity and system access?

Security and Privacy

Are there any specific requirements for user passwords or authentication methods?

Security and Privacy

How do you handle data residency and ensure compliance with international data protection laws?

Security and Privacy

How often do you conduct security audits and assessments on your system?

Security and Privacy

Can we implement multi-factor authentication for added security?

Security and Privacy

Do you use cookies or any other local storage features?

Security and Privacy

Do you sell informations to third parties?

Security and Privacy

Do you share informations to third parties?

Security and Privacy

Can I collaborate with others on Orasyo projects?

Teams and Collaborations

Can I collaborate with users who don't have Orasyo accounts?

Teams and Collaborations

Does Orasyo offer integration with other platforms or tools?

Teams and Collaborations

Does Orasyo offer any features for live audience interaction during recordings?

Teams and Collaborations

How does Orasyo handle user permissions for shared projects and files?

Teams and Collaborations

Can I assign specific access levels to collaborators for different folders or files?

Teams and Collaborations

Does Orasyo provide any version control or revision history for collaborative projects?

Teams and Collaborations

Can I track changes made by collaborators within Orasyo projects?

Teams and Collaborations

Are there any communication tools within Orasyo for collaborating with team members?

Teams and Collaborations

Does Orasyo offer real-time collaboration features for simultaneous editing of documents?

Teams and Collaborations

How does Orasyo ensure data security and confidentiality when collaborating with external users?

Teams and Collaborations

Can I invite clients or external partners to collaborate on Orasyo projects?

Teams and Collaborations

Are there any restrictions on the number of collaborators I can add to a project?

Teams and Collaborations

Can I set deadlines or milestones for collaborative projects within Orasyo?

Teams and Collaborations

How does Orasyo handle file conflicts when multiple users are editing the same document?

Teams and Collaborations

Can I export or share collaborative projects with users outside of Orasyo?

Teams and Collaborations

Does Orasyo support collaboration on mobile devices through its app?

Teams and Collaborations

Can I organize collaborators into groups or teams within Orasyo?

Teams and Collaborations

Does Orasyo offer any tools for managing feedback or comments from collaborators?

Teams and Collaborations

Are there any restrictions on the file types that can be shared and collaborated on within Orasyo?

Teams and Collaborations

Can collaborators without Orasyo accounts view or access shared project content?

Teams and Collaborations

Does Orasyo offer any training or resources for effective collaboration on the platform?

Teams and Collaborations

Does Orasyo offer any discounts for educational institutions or non-profit organizations?

Pricing and Plans

Does Orasyo offer any discounts for long-term subscriptions or bulk purchases?

Pricing and Plans

Are there any additional fees?

Pricing and Plans

Are there any additional fees for exceeding usage limits with Orasyo?

Pricing and Plans

Are there any hidden fees?

Pricing and Plans

Are there any setup fees?

Pricing and Plans

Are there any fees for accessing customer support?

Pricing and Plans

Are there any penalties for early cancellation?

Pricing and Plans

Are there any penalties for downgrading?

Pricing and Plans

Are there any restrictions on the duration of recordings?

Pricing and Plans

Does Orasyo offer a price-lock guarantee?

Pricing and Plans

Does Orasyo provide detailed invoices?

Pricing and Plans

Are there any fees for accessing premium features or add-ons?

Pricing and Plans

Are there any discounts for large-scale usage or volume?

Pricing and Plans

Are there any discounts available for multiple subscriptions?

Pricing and Plans

Does Orasyo offer discounts for long-term subscriptions or bulk purchases?

Pricing and Plans

Are there any discounts available for startups or small businesses?

Pricing and Plans

Are there any discounts available for educational institutions or non-profit organizations?

Pricing and Plans

Are there any discounts available for upgrading mid-subscription?

Pricing and Plans

Does Orasyo offer a satisfaction guarantee or money-back policy?

Pricing and Plans

Does Orasyo offer a referral program?

Pricing and Plans

Can I cancel or change my subscription plan at any time?

Pricing and Plans

Can I upgrade or downgrade my subscription plan?

Pricing and Plans

Are there limitations on the number of users?

Pricing and Plans

Is your payment system secure?

Payments and Billing

What kinds of payment do you accept?

Payments and Billing

What payment methods do you accept?

Payments and Billing

Do I need to enter my credit card info to sign up?

Payments and Billing

Are there any setup fees?

Payments and Billing

Are there any overage fees?

Payments and Billing

Can I pay quarterly?

Payments and Billing

Do you provide invoices?

Payments and Billing

How can I update my payment information?

Payments and Billing

Is there an option for automatic billing?

Payments and Billing

Can I change my subscription plan at any time?

Payments and Billing

Do you offer discounts for annual subscriptions?

Payments and Billing

What happens if my payment fails?

Payments and Billing

Is there a grace period for late payments?

Payments and Billing

Are taxes included in the pricing?

Payments and Billing

Can I get a refund if I cancel my subscription early?

Payments and Billing

How do I cancel my subscription?

Payments and Billing

Are there any hidden fees associated with my subscription?

Payments and Billing

Can I add or remove extra users from my subscription?

Payments and Billing

Is there a minimum contract length for subscriptions?

Payments and Billing

Do you offer prorated refunds for canceled subscriptions?

Payments and Billing

How do you handle currency conversion for international customers?

Payments and Billing

Can I pay with PayPal or other third-party payment processors?

Payments and Billing

Are there any penalties for downgrading my subscription plan?

Payments and Billing

Is there a limit on the number of transactions included in my subscription?

Payments and Billing

How do I access my billing history and receipts?

Payments and Billing

Can I receive notifications before my subscription renews?

Payments and Billing

Are there any discounts available for long-term commitments?

Payments and Billing

How do you handle upgrades or downgrades in subscription tiers?

Payments and Billing

Is there a trial period before I'm billed for my subscription?

Payments and Billing

Can I change my billing frequency (e.g., from monthly to annually) after signing up?

Payments and Billing

What currencies do you accept for payment?

Payments and Billing

Do you offer any incentives for referring new customers? Do you have affiliate program?

Payments and Billing

How do I dispute a billing charge?

Payments and Billing

Are there any restrictions on the use of prepaid credit cards for payment?

Payments and Billing

Can I customize my billing cycle to align with my company's financial calendar?

Payments and Billing

Can I receive notifications for upcoming billing events?

Payments and Billing

How do I update my billing address or contact information?

Payments and Billing

How do you handle failed payments and reattempt billing?

Payments and Billing

Can I receive invoices in different formats (e.g., PDF, CSV)?

Payments and Billing

Are there any restrictions on the use of corporate credit cards for payment?

Payments and Billing

Do you offer flexible payment options for enterprise clients?

Payments and Billing

How do you handle prorated charges for mid-cycle upgrades or downgrades?

Payments and Billing

Does Orasyo offer a free trial or demo period? Can I test the product for free?

Free trial

How does the 15 days free trial work?

Free trial

Can I renew my free trial period?

Free trial

Can I benefit from the free trial period again if I used it before?

Free trial

Do I have to enter my credit card to access the free trial period?

Free trial

What's included in my trial plan?

Free trial

Is there any feature limitation during the free trial?

Free trial

Can I integrate third-party apps or services during the free trial?

Free trial

Is there a limit on the amount of data I can store during the free trial?

Free trial

Can I upgrade or downgrade plans at any time during my free trial?

Free trial

Can I cancel my free trial?

Free trial

What happens if I decide to cancel my free trial period?

Free trial

Can I extend my free trial if I need more time to evaluate the product?

Free trial

Can I switch between plans during the free trial without losing data or progress?

Free trial

Can I share projects with team members during the free trial?

Free trial

Is customer support available during the free trial?

Free trial

Can I receive training or onboarding assistance during the free trial period?

Free trial

Will my data be retained if I decide to upgrade after the free trial?

Free trial

Can I export my data if I choose not to continue after the free trial?

Free trial

Will I receive reminders or notifications before the end of the free trial period?

Free trial

Are there any promotional offers or discounts available if I upgrade before the end of the free trial?

Free trial

Can I provide feedback or suggestions during the free trial period to help improve the product?

Free trial

How can I contact Orasyo's customer support team?

Customer services

Can I access customer support via email, phone, or live chat?

Customer services

Does Orasyo offer technical support for integration with third-party applications?

Customer services

What are the operating hours for Orasyo's customer support?

Customer services

Does Orasyo provide assistance for account setup or onboarding?

Customer services

Are there any self-service resources available for troubleshooting common issues?

Customer services

Can I schedule a demo or consultation with Orasyo's customer service team?

Customer services

Is there a community forum or knowledge base where users can find help?

Customer services

What languages does Orasyo's customer support team offer assistance in?

Customer services

How quickly can I expect a response from Orasyo's customer support?

Customer services

Are there premium support options available for enterprise customers?

Customer services

Does Orasyo offer assistance with custom configurations or advanced troubleshooting?

Customer services

What customer support options are available for Orasyo users?

Customer services

Does Orasyo offer any training resources or tutorials for new users?

Customer services

Can I request feature enhancements or provide feedback to Orasyo's customer service team?

Customer services

Are there any service-level agreements (SLAs) for customer support response times?

Customer services

Does Orasyo provide support for data migration or integration with other systems?

Customer services

Are there any additional fees for accessing certain levels of customer support?

Customer services

Do I need to be an Orasyo user to become an affiliate?

Affiliate program

Is it free to become an affiliate?

Affiliate program

What are the main reasons why applicants don’t get the approval?

Affiliate program

What is the minimum audience my channel should have for me to be considered as a social media creator?

Affiliate program

What criteria does Orasyo consider when approving affiliate applications?

Affiliate program

Are there any geographical limitations for affiliates promoting Orasyo?

Affiliate program

Can I promote Orasyo on multiple platforms as an affiliate?

Affiliate program

How are affiliate commissions calculated and paid out by Orasyo?

Affiliate program

Does Orasyo provide affiliates with marketing materials or resources to assist in promotion?

Affiliate program

Does Orasyo offer any plugins or extensions for popular software platforms?

Integrations

Can I integrate Orasyo with my existing CRM system?

Integrations

Can I integrate Orasyo with Zapier?

Integrations

Does Orasyo support integration with project management tools like Asana or Trello?

Integrations

How can I integrate Orasyo with my email marketing software?

Integrations

Is there a marketplace for third-party integrations compatible with Orasyo?

Integrations

Can I integrate Orasyo with my accounting software for seamless invoicing?

Integrations

Are there any API documentation or resources available for custom integrations with Orasyo?

Integrations

Does Orasyo provide integration options for e-commerce platforms like Shopify or WooCommerce?

Integrations

Can I synchronize data between Orasyo and my analytics platform?

Integrations

Does Orasyo offer analytics or insights on recording usage?

Reporting

Are there any built-in dashboards or visualization tools available for analyzing reporting data in Orasyo?

Reporting

Does Orasyo provide any tools for tracking viewer engagement with shared recordings?

Reporting

Are there any options for integrating Orasyo with third-party analytics platforms?

Reporting

Can I generate reports on the usage of audio and video recordings within Orasyo?

Reporting

Does Orasyo provide insights into viewer demographics for shared recordings?

Reporting

Are there customizable reporting options available to track specific metrics within Orasyo?

Reporting

Can I export usage data from Orasyo for further analysis?

Reporting

Does Orasyo offer real-time reporting capabilities?

Reporting

Does Orasyo support tracking individual user engagement with recorded content?

Reporting

Does Orasyo offer API access for integrating reporting data with external systems?

Reporting

Are there any additional costs associated with accessing advanced reporting features in Orasyo?

Reporting

Can I set up alerts or notifications based on specific criteria in Orasyo's reporting system?

Reporting

Is there a scheduled maintenance window for the platform?

Troubleshootings

Can I expect any downtime during updates or maintenance activities?

Troubleshootings

Can I check the status of ongoing maintenance activities or server updates?

Troubleshootings

How do I update the application to the latest version?

Troubleshootings

What should I do if I encounter performance issues after an update?

Troubleshootings

How can I ensure regular backups of my data?

Troubleshootings

What escalation process should I follow if a critical bug impacts my ability to use the platform?

Troubleshootings

Are there offline modes or caching mechanisms available to continue working during internet outages?

Troubleshootings

How can I prevent data loss or corruption if the connection is interrupted mid-session?

Troubleshootings

Is there a way to prioritize certain tasks or save progress locally until connectivity is restored?

Troubleshootings

Are there any known compatibility issues with certain internet browsers?

Troubleshootings

Are there any known compatibility issues with certain recording devices?

Troubleshootings

Are there any best practices for managing storage space and organizing data within the platform?

Troubleshootings

How do I report a bug or technical issue to the support team?

Troubleshootings

What information should I provide when reporting a bug to the support team?

Troubleshootings

What network troubleshooting steps should I take to resolve connectivity issues on my end?

Troubleshootings


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